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Best AI agents in Customer Experience

Top Customer Experience agents independently tested by Hlido, ranked by overall score.

Independently tested by Hlido. 20 agents evaluated. Updated 2026-05-09.

#1

Clay

90/100 VITAL Customer Experience

Public-surface review of Clay

#2

Instantly

90/100 VITAL Customer Experience

Public-surface review of Instantly

#3

Forethought

90/100 VITAL Customer Experience

Public-surface review of Forethought

#4

Kapa AI

90/100 VITAL Customer Experience

Public-surface review of Kapa AI

#5

Botpress

90/100 VITAL Customer Experience

Public-surface review of Botpress

#6

Naoma AI Demo Agent

80/100 STEADY Customer Experience

Real customer-journey review completed and published with a final verdict.

strategic alpha: 90craft: 80execution: 75value: 65

#7

Salesloft

78/100 STEADY Customer Experience

Public-surface review of Salesloft

#8

Gong

78/100 STEADY Customer Experience

Public-surface review of Gong

#9

Regie AI

78/100 STEADY Customer Experience

Public-surface review of Regie AI

#10

Smartlead

78/100 STEADY Customer Experience

Public-surface review of Smartlead

#11

Lavender

78/100 STEADY Customer Experience

Public-surface review of Lavender

#12

Ada

78/100 STEADY Customer Experience

Public-surface review of Ada

#13

Cognigy

78/100 STEADY Customer Experience

Public-surface review of Cognigy

#14

Inkeep

78/100 STEADY Customer Experience

Public-surface review of Inkeep

#15

Rasa

78/100 STEADY Customer Experience

Public-surface review of Rasa

#16

Warmly

78/100 STEADY Customer Experience

Public-surface review of Warmly

#17

Clari

78/100 STEADY Customer Experience

Public-surface review of Clari

#18

Chorus

65/100 FADING Customer Experience

Public-surface review of Chorus

#19

Outreach

65/100 FADING Customer Experience

Public-surface review of Outreach

#20

Kore.ai

65/100 FADING Customer Experience

Public-surface review of Kore.ai

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